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Old 05-07-2002, 05:45 AM   #7
Denny_A
Former TM Owner
 
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Join Date: Jul 2002
Location: Greenville, WI
Posts: 517
Default Re: Shell latch

Follow-up to latch bracket problem.

I talked to J. Davis. After some discussion, he went to confab w/someone else, then called me back.

Though not stated explicitly, I believe, from the tone of our discussion, this is a "unique" problem - not reported to TM before. It is thought that it was, assuming my info is accurate (it is), that a worker may have done the deed and not reported it. QA would not catch it on final inspection, due to the bracket hiding the extra drilling.

TM will make it good if I can a) get the trailer to Lake City (can't/won't) or b) if I find someone locally who can make the repair. If I get a written estimate and send it to them, TM would pay me directly. Probably about $8000 to build a new shell? ;D

As usual (based on other posts in the Forum), TM stands behind its product. I am, at this point, satisfied with the response.

I'm going to borrow my daughter's digital camera - show TM the grizzly details, and this Forum as well.


Denny_A
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