Re: Lesson learned...
I just had a very similar experience yesterday.
I had just bought a 98 TM 2720SL from a dealer about 80 miles from my home. The dealer was going to deliver the TM after we did our final checkout. The Final checkout went great, better then great. This dealer fix or replaced every little thing I could find wrong with the TM. Most of these items I didn't even mention to the dealer, I got such a good price I didn't feel I could nit-pic.
Anyway, the dealer was following me home with the TM, when all of the sudden I see him flashing his lights at me. I could water dumping out the back of the TM.
We pulled over to find the Drivers side tire on the TM had lost its tread, but was still inflated. When the tread flew off it took out about ever drain relase on the trailer. The Grey/Black relase was gone, the fresh water, hot water line, and cold water line ends were also gone.
When we got the tire off, there was decent size rip in the sheet metal in front of the wheel well.
But to my surpise, when the driver called back to the dealer, the Manager got on the phone, and told me that they would fix everything and don't worry about it.
I thought they would give me a hard time about this. I had already offically accepted the TM on paper back at the dealership.
Once the dealer holds up his end of this, I will post this story again with the name of the Dealer. They are are a national dealer with many locations. And they are not a Trail Manor Dealer.
Dave
|