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04-28-2022, 09:58 AM
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#1
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Site Team
Join Date: Feb 2003
Location: The mountains of Scottsdale, AZ, and the beaches of Maine
Posts: 10,117
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Dis-assembling the window is annoying, but not a big deal. But how much of the "window" did you break? If only the glass itself, Waverly's suggestion is probably best. But if the frame is bent or broken, you will probably want to work with Shane. I went through this a few years ago, and Hehr replacements directly from the Hehr distributor are very expensive.
The inconvenience will be this. Hehr makes probably a thousand different RV windows - literally. They have individual designs for every window on every motor home / motor coach / trailer on the market. And many of them seem identical, especially if you simply measure the dimensions. In order to know exactly which one you need, you have to unscrew the retainer ring inside the trailer that clamps the window assembly onto the wall. Once you get this ring off, you will find a white paper label with a LONG set of part numbers. This is what you must match, and if Shane's window label matches yours, you are good to go. If not, there may be a subtle difference such as a slightly different radius on a curved corner, which means the window won't quite fit right.
My story from five years ago is here
https://www.trailmanorowners.com/for...ghlight=pellet
Thanks to Sonja, the parts manager at the time, I was able to get a replacement window from a scrap pile at the TM factory. You might be so lucky now ... or not. But even if you are, the window frame will be black, and you will need to be ready to paint it.
Good luck.
Bill
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04-28-2022, 12:19 PM
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#2
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TrailManor Master
Join Date: Aug 2015
Location: Rochester, NY
Posts: 1,849
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^ And then you have to hope that tag has survived the last 15+ years. I was looking for an operator for the rear window of my 2007 3326 and the tag was all but unreadable.
__________________
2007/21 TM 3326 (Pride of the Fleet)
2000 2720SL (Rebuild Project)
2002 2619 (Parts TM)
SMARTER THAN GOOGLE!
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04-28-2022, 05:16 PM
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#3
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Member
Join Date: Nov 2020
Location: Los Angeles, CA
Posts: 5
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That seems like a fair price. I am in zipcode 90278, Redondo Beach, CA. Address is 2412 Alvord Lane. Let me know what shipping would be. Kind of a big and delicate part. I did talk to a glass shop who quoted $40 for tempered glass replacement plus $30 to install in frame. I might go that way. The outside dimensions of the white frame on the external surface of the trailer are 25 1/4 wide by 23 1/4 high, with a 4 1/2 inch radius on outside edge of frame. I have not yet removed it from the trailer so don't have a PN, Visually it looks like a match.
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04-28-2022, 06:39 PM
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#4
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TrailManor Master
Join Date: Aug 2015
Location: Rochester, NY
Posts: 1,849
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I will tell you right now it will be cheaper to go the glass replacement route. I’m in western NY so shipping will definitely be more than $20. I wouldn’t be surprised if it’s at least $50. Let me know if I should still proceed…
__________________
2007/21 TM 3326 (Pride of the Fleet)
2000 2720SL (Rebuild Project)
2002 2619 (Parts TM)
SMARTER THAN GOOGLE!
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04-28-2022, 07:04 PM
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#5
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Member
Join Date: Nov 2020
Location: Los Angeles, CA
Posts: 5
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Shane,
I did a rough check on UPS ground shipping and got $70, so I think i will pass on your offer, and try the local glass shop.
thanks for your response,
Mike
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12-09-2023, 10:39 AM
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#6
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Site Team
Join Date: Feb 2003
Location: The mountains of Scottsdale, AZ, and the beaches of Maine
Posts: 10,117
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Quote:
Originally Posted by MuddyMike
I did a rough check on UPS ground shipping and got $70 ...
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My experience is that UPS tends to have high shipping costs for retail customers. I recommend that anyone planning to ship something check out USPS.com. In July 2023, the post office introduced something called Ground Advantage. It appears to be similar to Priority Mail - which is still offered - but a bit slower and a lot cheaper, and box sizes are not pre-determined. My wife recently sent something that clocked in at over $30 Priority, but less than $11 by Ground. Delivery was only one day later.
Just my observation ...
Bill
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12-09-2023, 02:44 PM
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#7
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TrailManor Master
Join Date: Aug 2015
Location: Rochester, NY
Posts: 1,849
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Quote:
Originally Posted by Bill
My experience is that UPS tends to have high shipping costs for retail customers. I recommend that anyone planning to ship something check out USPS.com. In July 2023, the post office introduced something called Ground Advantage. It appears to be similar to Priority Mail - which is still offered - but a bit slower and a lot cheaper, and box sizes are not pre-determined. My wife recently sent something that clocked in at over $30 Priority, but less than $11 by Ground. Delivery was only one day later.
Just my observation ...
Bill
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I’ve learned while parting out this camper that it’s best to get quotes from UPS and USPS. I can’t figure out any rhyme or reason why one is cheaper than the other on some things but not others. Size and weight be damned, it’s a different outcome every time, and I think destination matters too. But I will agree… Shipping for retail customers is absolutely outrageous. I’ve had more deals fall apart because of shipping.
And oddly enough, TrailManor seems to pay retail rates to ship parts out of South Dakota.
__________________
2007/21 TM 3326 (Pride of the Fleet)
2000 2720SL (Rebuild Project)
2002 2619 (Parts TM)
SMARTER THAN GOOGLE!
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12-10-2023, 09:59 AM
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#8
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TrailManor Master
Join Date: Jan 2022
Location: San Diego, California
Posts: 2,851
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Quote:
Originally Posted by Shane826
I’ve learned while parting out this camper that it’s best to get quotes from UPS and USPS. I can’t figure out any rhyme or reason why one is cheaper than the other on some things but not others. Size and weight be damned, it’s a different outcome every time, and I think destination matters too. But I will agree… Shipping for retail customers is absolutely outrageous. I’ve had more deals fall apart because of shipping.
And oddly enough, TrailManor seems to pay retail rates to ship parts out of South Dakota.
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Have you thought about listing your items on eBay and using eBay shipping? It's a lot cheaper.
__________________
TrailManor Elkmont
640W solar- 230AH LiFeP04 Battery
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12-10-2023, 01:03 PM
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#9
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TrailManor Master
Join Date: Aug 2015
Location: Rochester, NY
Posts: 1,849
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I have not! Of course that would require me to actually know what I have available…
__________________
2007/21 TM 3326 (Pride of the Fleet)
2000 2720SL (Rebuild Project)
2002 2619 (Parts TM)
SMARTER THAN GOOGLE!
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12-10-2023, 01:43 PM
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#10
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Site Team
Join Date: Feb 2003
Location: The mountains of Scottsdale, AZ, and the beaches of Maine
Posts: 10,117
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Ebay shipping is cheaper than retail USPS or UPS, but the eBay fees and taxes are terrible. It is worth checking, but I'm not sure how you would come out ahead. Maybe it would work if you are shipping something that is physically big or heavy but inexpensive, so the sales tax is smaller. But be aware that the eBay tax bill includes a tax on the selling price, a tax on the listing fee, a tax on shipping, and a couple others that escape me.
Bill
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