Beware

[cochise]

I fully understand curlyontop's "beware". It actually runs much deeper than everyone sees. We bought aTM Elkmont 24 2010 in September 2009, and we have had a load of problems that TrailManor just waves off. The furnace was not hooked up at all, warped doors, water leaks, LP Gas leaks, screws falling out, venetian blinds flopping around too long, sloppy workmanship all around, but the worst is probably how TM treats us. "There is no problem you just don't understand" is the answer we get/got. When we found out from Suburban Manufacturing Co. (the furnace people) that the furnace was not installed correctly I confronted TM, and got an email today, that I did not understand that it had been approved by Suburban, this in spite of a warning in their [Suburban] installation manual, that no-one can authorize a deviate from the written instructions, NO ONE!!!

To those here that think TM is a great company, it probably was when Old Man Hulsey ran it. In the spring of 2009 he had a stroke or heart attack and the son Micheal Hulsey took over the reins. His interest is not customer satisfaction. And trust me I have documentation to prove it.

I know that there are others out there that have been screwed by TM, some have come forward, and some are embarrassed to do so, but the fact remains, THEY ARE THERE.

So if anyone here can help me please come forth, I will appreciate it dearly.

Finally someone comes forward in my defense. I knew we weren't the only people out there with problems from shoddy workmanship. As I said before...BEWARE THE ELKMONT!!!!

Anyone else notice that this person has made only 1 post, and has not answered or responded to any of our offers to help? I'm smelling a troll...

Originally Posted by B_and_D

DC Randy has made many posts and was very happy with his first TM. I don't think he's a troll. I think he has a legimate complaint about leaks in his TM.

This thread was started by curleyontop, not DC Randy. It was his first and only post and he has not responded to any of our attempts to help him. I stand by my comment... I do think that DC Randy is a valued member of this forum, but I was not referring to him. I hope he gets his problems fixed.

[B_and_D]

I also think it's kind of weird when somebody signs up, makes one really negative statement and then you never hear from them again even though we try to help. I agree with your thoughts on that.

We got our Elkmont in July 09. We have seen water running down the wall below the emergency exit window. Our dealer thought the water was coming in through some holes on the top of the window and put some foam tape over the top of the window outside to cover the holes. I don't believe we have seen the problem since that fix. We'll know for sure when the spring rains come here in Colorado.

How often should we remove the old caulk and recaulk everything on the roof?

Sorry to be so late to re-post. I am not currently at liberty to discuss this, due to legal litigation. Just wanted to stop the mud everyone has been throwing my way!!!

[Wavery]

Originally Posted by curlyontop

Sorry to be so late to re-post. I am not currently at liberty to discuss this, due to legal litigation. Just wanted to stop the mud everyone has been throwing my way!!!

"Everyone" and "Mud" are big words.

I doubt that there are any "Criminal" charges pending against TM so if there are legal restraints against discussing this case, that would be quite odd. This type of rhetoric seems a little fictitious.

I'm not a big fan of TM's marketing techniques but your "Mud slinging" without any follow-up (other than this silly post) looks a bit fictitious also.

Actually, the terms of civil settlement cases commonly contain restrictions that are binding and control the level of information allowed to be made public. I am not so sure of where in the process this starts, but it seems logical that restrictions are put in place during negotiations. Otherwise, it becomes a 'barn door, horse' situation.

I do agree that the OP is presenting very troll like behavior and has lent nothing to the general knowledge of being a TM owner.

If someone will tell me what you guys would require of me to prove that I AM the owner of a 2010 Elkmont I will gladly provide the info. I just don't feel comfortable posting too much info on their site. You could always send me an e-mail to discuss privately.