Need Colorado Repair Service

jquarles · 03-30-2017, 03:17 PM

I live in the Denver area and have been trying to work with the factory in Nebraska since August. It hasn't been going well. The Car Show was great, but now there is no one that I know of. I was told by the factory that another dealer in the Denver area was interested in carrying TM's. But not sure if that happened or not. I am coordinating with the factory to possibly do some refurb work if I make the 9 hour drive to them. My worry is I get there and for some reason they can't do it on time and I get stuck with that problem. I have had incredibly bad communication with them so I am having a tough time believing they can get the work done. I just posted that story in another thread I originally posted the beginning of my issues.

If you find someone that can service, please let me know.

**Bill** · 03-30-2017, 04:44 PM

Quote:

Originally Posted by jquarles

I live in the Denver area.... I am coordinating with the factory to possibly do some refurb work.

I haven't found your other thread, so I don't know what kind of refurb work you need done. Are you sure that the task is TM-specific? As noted above, unless you get involved in body panels or the lift system, almost everything in the TM can be serviced by most any RV shop. Very little is TM-specific.

Bill

jquarles · 03-30-2017, 11:54 PM

Quote:

Originally Posted by Bill

I haven't found your other thread, so I don't know what kind of refurb work you need done. Are you sure that the task is TM-specific? As noted above, unless you get involved in body panels or the lift system, almost everything in the TM can be serviced by most any RV shop. Very little is TM-specific.

Bill

Bill, I believe my needs are TM-specific. I am looking for all the vinyl flaps, all the seals between the tops and bottom and the torsion system is causing the top to flair out really wide which also damaged the flaps. I also need the horizontal custom lp tanks . I guess i could get welder to fabricate those.

In your experience have you found people who can make all those items?

Shane826 · 03-31-2017, 03:44 AM

Horizontal propane tanks are available on Amazon... Not cheap, but cheaper than a custom fab job. But it sounds like the tanks are the least of your worries.

**Bill** · 03-31-2017, 09:59 AM

Quote:

Originally Posted by jquarles

Bill, I believe my needs are TM-specific.

You are right. The flaps and the bag seals are TM specific. I don't know if you consider yourself "handy" or not, but I don't think many of us would drive 9 hours to have flaps and bag sealed installed.

Exact-replacement flaps are probably hard to make at home, because it is hard to sew through the thick leather-like material. I don't think we have had anyone here try to fabricate new flaps, so we probably can't offer much in the way of advice. But the flaps are pretty much the same size for all TM's, with only a couple exceptions, so if you can get the factory to respond (keep trying), you should be able to get some. The parts manual on the TM web site has some pictures (admittedly poor) showing the flap locations. This should help you figure out how to order them.

Bag seals are not terribly hard to fabricate and install, though again you have to be able to sew. There is quite a bit of information here on the forum from folks who have done it.

As pointed out earlier, the horizontal tanks can be purchased for $140 each or less (plus shipping, of course). Amazon is a great source, but no the cheapest. Google around for a better price. The pump jockey at the local propane refill station can't help you, but since you live near a city, you can look for a propane distributor - the guys with the big trucks who come around and fill the big stationary tanks. They may have horizontal tanks in stock (mine in Phoenix did, and there used to be one in Longmont), or they may be able to get them for you for a reasonable price as part of a truckload.

Unless a torsion bar has actually broken, I doubt that they need to be replaced. There is lots of info on this board about how to adjust them. You just need a big socket wrench, and a lot of patience.

All these things are annoying, and you wish you didn't have to do them. But they are manageable.

Bill

**kempert** · 03-31-2017, 10:45 AM

"... the torsion system is causing the top to flair out really wide ..."

Anybody know why this might happen?

Could it be that the side arms are pulling the sides out?

**Bill** · 03-31-2017, 12:09 PM

At the end of each torsion bar, there is a right angle bend and a short stub extending beyond the bend. The stub is 2 or 3 inches long, and it is supposed to be tucked into and through a bracket on the frame under the trailer. If the stub comes out of this bracket, then the torsion bar will not lift the shell on that side, which would result in the shell coming up at a cockeyed angle. Same thing would happen if the adjustment bolt has fallen out of the bracket. Maybe one of these is doing it?

Same thing would happen if, at the other end of the torsion bar, the lift arm (the white rectangular box beam) slipped down on the torsion bar. This would be more obvious, though, because the shell would be very crooked when raised.

Bill

**kempert** · 03-31-2017, 12:35 PM

Thanks Bill. I didn't think about that happening.

jquarles · 04-03-2017, 10:49 PM

Thanks Bill for the response.

I am currently searching for a good price on those horizontal tanks.

I just got a call from Sonia in parts today saying she was given the unpleasant tasks of telling me that the raised the prices on the flaps. I guess they all did rock, paper, scissors on who would call me. The prices for flaps went up 300% from the earlier quoted price of $23 each to $70 each for the smaller ones. In all about a $270 increase in the whole.

I wish I could sew and was handy like that, but I am much better at the carpentry and mechanical fixes. I think I will make the brutal 9 hour drive each way. If they can really get it done for me, it will be worth it. Still love the TM. I'll just get a good audiobook and some Red Bull!!

Ken,

I'll give you a call shortly. Thank you for the offer

**fpkites** · 04-18-2018, 05:20 PM

Old post, and I normally don't bump ancient threads, but this should help somebody along the way. I'll also try to find another thread that lists places that can service our babies...I'm pretty sure it was Victor who did our orientation when we bought our USED 3023 a couple years ago

Van City RV - Colorado Springs, Colorado
1426 Selix Grove,
Colorado Springs, CO 80915
(719) 377-6999

Van City RV in Colorado Springs, Colorado will do Warranty and Service work on TrailManor travel trailers!

DAVID AND VICTOR are there to help you.

David is the Service Manager.

Victor works in Service and he knows the TrailManor travel trailers very well; he worked in the Service Department at THE CAR SHOW in Colorado Springs, Colorado for 17 years!

Reminder: You can place a parts order direct to the factory by calling 605-239-4002!