Quality

We purchased a 2011 3124KB last spring. We were only able to use it a couple of times before heading to Ft. De Soto for 10 weeks this past winter. After Living in it for that length of time we had time to go over everything in it. We found 6 or 7 minor issues with it, plus one serious issue -- the door would not shut properly, leaving a one inch gap at the bottom.

After returning home to Tennessee, we made an appointment with the factory through our dealer (Jim Connor at Twin Cove Marine & RV.) Jim took us to the factory and we went over our punch list with Mike. Even though our unit was no longer covered by a warranty, the folks at TrailManor repaired our door and adjusted/fixed everything on our list -- all at no charge. We couldn't be happier with the service we received from TrailManor and from our dealer.

Dean & Judy Robinson
Harrison, TN