I didn't know that our antenna rotated until we'd had our TM for a couple of years. I really had to twist it hard and pull down on it really hard to get it to move that first time. Maybe it would help to have someone trying to move it around from the top while you pull down the plastic handle. Don't force it too hard, just try to wiggle it until it moves. I replaced ours a couple of years ago, and from what I recall, there are little teeth on one side of the plastic ring that fit down into little holes on the other side of he plastic ring, that keeps the antenna from moving while the handle isn't pulled down. You have to pull down enough so that the teeth disengage.
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'97 2720 & '01 Chevy Silverado 1500 4x4
2011 & 2017 Prii, 10'x18' & 10'x9' Tents
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