I would contact Ford customer service directly. I had a problem trying to get a switch from my dealer, I reached out to FCA and they got involved. Still took longer than I felt it should, but I brought a problem to main corporates attention. Companies do listen to their customers.
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2013 2619
80 watt solar panel/swing hitch/low profile A/C.
Enduro 4445 caravan mover
2016 Dodge Ram 1500 V8 Hemi
Installed powered folding tow mirrors
Stopped playing with airplanes, now I just enjoy watching them fly by.
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