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Old 11-04-2011, 11:39 AM   #241
Civil_War_Buff
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Enthusiastic agreement here. I have certainly told my share of Ed Lytle stories. When the previous Customer Service rep (Jimmy Davis) left, I didn't think anyone could be as good. But Ed has more than stepped up to the challenge.

Bill
Ed has helped me out a lot. I am hopeful at his return. Jimmy was a master of the TM, and like Bill said when Jimmy passed away, I never thought TM could replace him, but Ed is a true TM master as well. Can't wait till things get back to some sense of normality at the TrailManor factory in whatever town it lands.
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Old 11-05-2011, 05:05 PM   #242
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Ditto for us. Every time we contacted Ed, he was very responsive, knowledgeable and courteous. Hope everything works out for them at their new facility. We have stayed at Norris Lake Campground on our previous visits to the factory. i guess this won't be too far from there. olga
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Old 11-07-2011, 04:06 PM   #243
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I'd offer a toast to Ed as well. Not only was he knowledgable, but he was very patient.

The observation on "off spring" of owners is certainly true in many cases, not so sure that was the case in this situation-unfortunately. Perhaps if it were, the company would not be where it is today.

Anyway, grerat news to hear about Ed L.

My wife and I got one last trip in over the weekend. Even though the temp got down to 26F our small ceramic 1500 watt heater kept us warm-around 70F. I also used the heat strip in the AC, which if nothing else helped circulate the heat from the heater which was on the floor under the AC. Worked well.

Lastly, a buddy of mine found a good deal on a large trailer that is in great shape and well priced. However, he is having a problem figuring out where to store it and he is finding out it is much more expense than he would like.
 
Old 11-08-2011, 10:18 PM   #244
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I stopped by the Trailmanor factory about an hour ago and was told that the new owner was moving production about 5 miles up the road to Lafollette TN. They are in the midst of doing inventory before the move and the final transfer of ownership. Yes, the building has been sold to the utility company but no they are not planning on closing.
I was told the part I needed would be available after inventory was accepted.
This is great news to me...I have family in Lafollette. I am very happy they will be back in business.
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Old 11-08-2011, 11:52 PM   #245
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Thanks for the up date.
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Old 11-09-2011, 12:15 PM   #246
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David P thanks for the good news! I can't wait. We need a "tune up" and I am not figuring things out too well. Tennessee here we come! Please keep updating if someone hears more
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Old 11-11-2011, 10:11 AM   #247
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Just curious. I've been out in my Elkmont (purchased from Custom RV) for the past 4 weeks. Upon returning home, I wanted to get an update on TM and see what the latest was regarding relocation, etc. I went to TM home page. They have removed the Elkmont line from their inventory and there is no mention of it at all. Is this just temporary?
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Old 11-11-2011, 11:37 AM   #248
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I think the Elkmont will return, but just not now. The Elkmont's introduction left a lot to be desired, and I think TM will want to do a lot more on-the road testing before they offer it again...
 
Old 11-11-2011, 02:36 PM   #249
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Glad to hear things may be looking up. While we moved on to a bigger rig that met our needs better after some medical issues, we still have very fond memories of our TM and all the great folks we met at the rallies and on the forum. I was never overly fond of camping in our 17' bed pop up because for me, my weekend out was not all that "relaxing". (between the set up and being cramped). TM changed that for us and has made camping our primary outlet for fun and travel. I will always thank TM for that and still recommend to folks to look at TM if it fits their needs. I caveat it with a note of caution reguarding the current situation while the dust settles but for the most part, anything we needed to fix or "enhance" our TM we made or got from a local RV supply place. I don't think we ever needed anything from the factory. Most of the "unique" parts are designed to last the life of the trailer and shouldn't need to be replaced. As someone else pointed out, any significant amount of damage to the body results in the insurance company totaling it and then you have to find a replacement TM. Might not be able to get new if the factory doesn't open back up but there are still a good supply of used ones out there if you had to replace one.
 
Old 11-14-2011, 08:42 AM   #250
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Quote:
Glad to hear things may be looking up...moved on to a bigger rig that met our needs...we still have very fond memories of our TM and all the great folks we met at the rallies and on the forum...I will always thank TM for that and still recommend to folks to look at TM if it fits their needs...I caveat it with a note of caution reguarding the current situation while the dust settles but for the most part, anything we needed to fix or "enhance" our TM we made or got from a local RV supply place. I don't think we ever needed anything from the factory. Most of the "unique" parts are designed to last the life of the trailer and shouldn't need to be replaced...As someone else pointed out, any significant amount of damage to the body results in the insurance company totaling it and then you have to find a replacement TM...
Yep. Same here about getting a different trailer. Truth is if we could have found another 3326 that we could have had similarily insured as our original we likely would have gotten it. After the factory adjusted the shells it was pretty easy to get all the parts up into position without much heavy lifting.

I am one of those who had the joy of the aftermath of a collision. After spending 2 days in a hotel it really makes you appreciate your rolling hotel room. I encourage people to read the threads around that event so you can know what you might expect.

While I am less than pleased with TM's parts support, they are probably a little better than above average for the industry. Possibly when the company is in better shape they may be even better (I am sure morale has to be low right now).

Still TMs probably uses less custom parts than other trailer makers. The shells themselves are the most critical pieces. Some parts might be difficult to fabricate, but probably could be done.

One other very important point about TM construction techniques. A number of trailer manufacturers are using the techniques to build lightweight trailers. These construction techniques build strong vehicles, but in an impact can be costly to repair. So be aware that almost any trailer using these techniques might be totaled from an impact.

As far as folding trailers go, I still think the TM is the best in its class...
 
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